We strive to process and deliver your order as quickly as possible.
Order Processing
Orders are processed within 1–2 working days after payment has been received and verified.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery time:
- West Malaysia: 1–5 working days
- East Malaysia: 3–7 working days
Delivery times may vary depending on location and courier service.
Shipping Charges
Shipping charges are calculated during checkout based on the delivery address, parcel weight, and order size.
Order Tracking
A tracking number will be provided once your order has been shipped.
Delivery Delays
Unexpected delays may occur due to weather conditions, courier service disruptions, festive seasons, or circumstances beyond our control.
Damaged Parcels
Please inspect your parcel upon delivery.
If your order arrives damaged, kindly contact us within 48 hours with photos of the parcel and products.