Customer satisfaction is important to us.

If you receive an incorrect, damaged, or defective item, please contact us within 7 days of receiving your order.

Eligible Returns

Returns may be accepted if:

• Incorrect item received
• Product is damaged during delivery
• Manufacturing defect
• Product received is significantly different from the order placed

Items must be:

• Unused
• In original condition
• In original packaging

Non-Returnable Items

Returns are not accepted for:

• Products damaged due to misuse
• Opened or used products
• Clearance or promotional items (unless defective)
• Customised or special order items

Refunds

Once the returned item has been inspected and approved, refunds will be processed using the original payment method.

Processing time may vary depending on the payment provider.

Return Shipping

If the return is due to our error or a defective product, we will arrange or reimburse the return shipping cost.

If the return is due to a change of mind or incorrect purchase, the customer will be responsible for the return shipping charges.